The Health Systems Hub




This website   (“The Hub”) is provided as a public service by Results for Development Institute (“R4D”), subject to the following terms and conditions. Your use of the site is subject to these terms – if you do not agree to them, please leave the site.


1. Disclaimer of liability

In the preparation of this website, every effort has been made to offer the most current, correct, and clearly expressed information possible. Nevertheless, inadvertent errors may occur. In particular, but without limiting anything here, R4D disclaims any responsibility for typographical errors and accuracy of the information that may be contained on the pages hosted on The Hub. R4D   also reserves the right to make changes at any time without notice.

The information and data included on The Hub web pages has been compiled from a variety of sources. Unless expressly stated otherwise, opinions given on this website are those of the individuals making them, and not those of  R4D   or its funders, including any of the HANSHEP member agencies.  R4D   and its funders, including any of  the  HANSHEP member agencies, are not responsible for such opinions or any claims resulting from them. Further,  R4D   makes no warranties or representations whatsoever regarding the quality, content, completeness, or adequacy of such information and data. In any situation where printed publications differ from the text contained in this system, the printed documents take precedence.

Some parts of The Hub website are interactive, and we encourage contributions by users, which may or may not be subject to editorial control prior to being posted on the website. R4D   accepts no responsibility or liability for any material communicated by third parties in this way.  R4D   reserves the right at its sole discretion to remove, review, edit or delete any content at our own discretion.


2. Unacceptable use

You must not use any part of the website for any purpose which is illegal, immoral, offensive to others or in breach of others' rights, or submit any content of that nature. This includes, but is not limited to any content or purpose which is discriminatory or harassing on the grounds of race, gender, religion, age or any other personal attribute, foul language, inciting hatred, sexually explicit, abusive, defamatory, in breach of copyright or other rights and such other activity as  R4D   may from time to time determine is unacceptable.  R4D   may remove or block access to any content or communication for any purpose. If you feel that your rights are infringed by anything on this site, please contact  R4D   at   giving a full description of the offending items and reasons.  R4D  will investigate and, if it agrees, remove or block such content. Unauthorised attempts to upload information and/or change information on this website are strictly prohibited and are subject to prosecution.


3. Disclaimer of reliability

While every effort is made to ensure that this website operates reliably,  R4D   make no representations or warranties regarding the condition or functionality of this website, its  suitability for use, or that the service it provides will be uninterrupted or error-free.


4. Disclaimer of damages

By using this website, you assume all risks associated with its use, including any risk to your computer, software or data being damaged by any virus, software, or any other file which might be transmitted or activated via this website.  R4D   shall not be liable for any direct, indirect, special, incidental, or consequential damages, including, without limitation, lost revenues or lost profits, resulting from the use or misuse of this website or the information contained in this website.


5. Disclaimer of endorsement

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favouring by   R4D, or the HANSHEP member agencies. The views and opinions of authors expressed herein do not necessarily state or reflect those of  R4D   or the HANSHEP member agencies, and shall not be used for advertising or product endorsement purposes.


6. Links to other websites

Links from The Hub website may take you to other websites that are not controlled by  R4D. While such links are provided in good faith,  R4D   does not approve or  endorse the websites to which it has established links in any way. Links are provided for your convenience only and  R4D   is not responsible for the content or privacy practices of any other website linked to or from The Hub website. Use of any such links will not render  R4D   liable to you or any other person for loss or liability of any kind. Once you link to another site, you are subject to the disclaimers and security and privacy policies of the new site.

We have tried to ensure that links to off-site materials are clearly indicated. If we have linked to your material and not clearly indicated that the content is non-R4D, please let us know so that we can resolve the matter by making the link clearer, or removing the link.


7. Copyright

In general, content on this website is copyrighted.


What you may do without permission: Without asking our permission, you are welcome to print pages from this website, to print or save search results, and to download the files that are specifically offered in downloadable format (usually, .pdf, Word, or PowerPoint). You may also link to this website and its contents without permission; kindly let us know if you have done so.


What you must request permission to do: In general, if you want to reproduce, republish, or incorporate other text or images from this website into other websites, publications, or other materials that you or others produce, contact us for permission. For all materials and information used from this website, we require that you credit original sources as given on specific pages. If no other specific source or authorship information is shown, please credit the ‘Health Systems Hub’.


It is the user's responsibility to be aware of current copyright law and applications. The user agrees to indemnify  R4D   from any costs or claims for infringement or copyright in relation to copies of images or text downloaded from, or uploaded to, this website. This copyright notice does not pertain to information at websites outside The Hub website.


“The Hub”, The Hub logo and other branding used on The Hub website are trademarks, services marks or trade dress of The Hub, and are owned by  R4D.



7. Privacy Policy - storage and use of personal information

R4D   is committed to protecting your privacy. If you have any questions about our privacy policy, please e-mail

When you visit The Hub website, we log non-personally-identifiable information including IP address, profile information, aggregate user data, and browser type. We use this data to monitor usage and improve our website services.This may be used internally by  R4D   to monitor and evaluate the effectiveness of the services we provide.

When you become a member of The Hub, you agree to provide us with a contact email address. A basic Profile page will automatically be created for you which will show, subject to you entering your information in these fields:

·       first name

·       last name

·       name suffix

·       job title

·       organisation

·       website

·       country

·       self-introduction bio statement

·       actors with which you identify

·       topics of interest

Your email address and password will  not  be displayed as part of your profile. It is the user’s responsibility to manage and maintain the information they choose to make publicly viewable within their personal profiles on The Hub. We may also use this information to contact you in the future unless or until such a time that you say you do not wish us to do so.

When you request to receive information, notifications or other forms of update communications from The Hub, your email address will be the only information used to transmit this information.

We will not share any personal information you provide us, including your email address and password data, with third parties.

The database holding your personal details is held in  the UK    and the 1998 UK Data Protection Act applies. You have the right to inspect and update your personal details. You can do this yourself by following the instructions given on this website. If you require help with this, please contact  R4D   ( who will process your request within a reasonable time.


8. Use of 'cookies'

We want to ensure that The Hub website and services are easy to use and reliable. This sometimes involves placing small amounts of information on your computer, including small files known as cookies. These files cannot be used to identify you personally.

These pieces of information are used to improve our services for you by, for example:

·       enabling a site to recognise your device so you don't have to give the same information several times during one task

·       recognising that you may already have given a username and password so you don't need to do it for every web page requested

·       measuring how many people are using our sites, so they can be made easier to use and there's enough capacity to ensure they are fast

How you can control cookies

You can control and/or delete cookies as you wish – for details, see You can delete all the cookies already on your computer and you can set most browsers to block them being placed. But if you do this, you may have to manually adjust some preferences every time you visit the site.

What we use cookies for

Several cookies are set by our web servers to ensure that your session is maintained for the duration of your visit (until you close your web browser), to help the site remember your settings and preferences (so you don’t have to keep re-entering them whenever you come back to us) and to help us to diagnose and improve the website.

We also use cookies set by Google Analytics which allow us to measure visitor numbers and website usage. Again, these cookies do not identify you personally but simply assist  R4D  with trends of web pages being read and influencing new content and improved visitor usability. (The particular cookies used for this are: _utma, _utmb, _utmc, _utmv and _utmz .)

For further details on the cookies set by Google Analytics, please refer to the Google Code website.


9. Email subscription services

You should not enter information on behalf of another person or about any other person. Your name and email address will be used only for delivering to you the services to which you have subscribed, for sending information about these services, for sending you password reminders and for validating security. They will not be provided to any third parties without your express consent.

If you are sharing your email address with other people,  R4D   cannot protect any information you provide against access by the other users of your email address, nor can  R4D   prevent other users of your email address changing your subscription details.


10. Services allowing you to publish your personal information

For services allowing you to publish your personal information on a website, you are required to provide accurate information about yourself and accept sole and full responsibility for this and for keeping the information up to date. You should not enter information on behalf of another person or about any other person.

By providing your information to us, you are giving your permission for your personal information to be made freely and publicly available via the internet to any internet user accessing the website. A user will be able to view your information in a web browser but will not be able to change your information held and displayed by the website. Your information could be passed in this way to third parties in any country worldwide. If you do not wish to allow this type of access to your information, do not enter your information.

R4D   reserves the right to edit each contribution (within the limits of the 1998 UK Data Protection Act). If any of the information submitted is deemed to be offensive, inflammatory or materially misleading by  R4D   (in its sole discretion),  R4D   reserves the right to refuse to publish contributions.


11. Password protected services

You are responsible for the safeguarding of any information, such as passwords and user IDs  needed for use of your computer and/or your account with The Hub, and  R4D  will   not be responsible for any consequences of such information failing to be adequately safeguarded.

You should not enter information on behalf of another person or about any other person.

You are required to use all reasonable endeavours to ensure against unauthorised access to the service, in particular the use of user names and passwords by unauthorised individuals.

Password reminders and other information from the service will be sent to the email address you have given.


12. Governing Law

Any claim relating to this website shall be governed by the laws of England and Wales.


13. Contacting us

If you have any questions about these Terms and Conditions or the practices of this website, please contact us at:

The Hub Administration Team
Results for Development Institute
1111 19th Street, NW
Washington, D.C. 20036

United States of America

T: +1 202 470 5711
F: +1 202 470  5712